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A bit of help - getting the point across

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On our Contact Us form...

http://www.snowjapan.com/contact

...we do point out that we're not a Q&A service and that we can't answer specific questions. So why do so many people use it to send us specific questions - ranging from boot size, the time of a train from Inawashiro to Bandai, the cost of ramen in Sapporo, snow depth at Mt Granview, and do we have availability in our hotel (!?) for 5 people between 5th and 8th January 2014 (no smoking please)?

!

Perhaps reflecting the new layout of the site and subsequent ease of finding it, or perhaps just generally increasing traffic, but we are getting a lot of these recently and it's increasing.
We don't like ignoring them, but at the same time, we simply don't have the time to reply to them. And becoming a Q&A service is not on our list of things we want to do!

Anyone able to help me out?
We need to re-word the blurb on our form so it is very clear that we are not a travel agency, don't own a hotel, or have a local map of Takasu!

Please submit your entries below:

:)

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